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Operation of customer networks and systems

Operation of customer networks and systems

Operation of customer networks and systems consists of activities ensuring the integrity of operating the respective networks and systems, ensuring their configuration, and implementation of user or customer requirements.

Parameters of the service:

  • resolving incidents of services provided by the respective networks or systems
  • resolving safety incidents resulting from operation of the respective networks or systems
  • configuration of the respective networks and systems of the customer
  • implementation of customer and user requirements
  • monitoring and evaluating adverse events
  • providing information about the condition of networks and systems, technological units, separated facilities, devices, etc.

Technological coverage of the service:

  • telephone networks
  • data networks
  • analogue radio networks
  • digital radio networks
  • transmission systems
  • optical and metal cable networks
  • information systems for the public
  • signalling and monitoring systems

Main benefits

  • know-how of the mentioned technologies and technological units
  • transfer of operating costs to the service provider
  • reducing personnel costs at the customer
  • nationwide scope of service

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